Terms of Service

1. Agreement to Terms

By accessing Tru8, you agree to these Terms of Service. If you disagree, do not use our services.

2. Service Description

BETA STATUS: Tru8 is currently in public beta. Features, pricing, and availability may change as we continue development. By using our service during beta, you acknowledge that results may vary and help us improve the platform.

Tru8 provides AI-powered evidence research services that cross-reference claims against publicly available sources. Our service:

• Extracts claims from text, URLs, images, and videos
• Searches publicly available sources for relevant evidence
• Provides dated citations and evidence references
• Organises evidence into a classified landscape — we organise; you decide
• Provides a developer API and MCP server for programmatic and AI agent access

3. User Accounts

3.1 Account Creation

• You must be 13+ years old
• Provide accurate email and authentication details
• Maintain account security (strong password, 2FA recommended)

3.2 Account Responsibilities

• You are responsible for all activity under your account
• Notify us immediately of unauthorized access
• Do not share login credentials

4. Subscription Plans

4.1 Free Plan

• 3 free checks upon signup
• Basic analysis features
• Standard support

4.2 Starter Plan (£7/month)

• 40 checks per month (~18p per check)
• URL analysis
• Comprehensive source citations
• Export to PDF/JSON/CSV
• Priority support

4.3 Professional Plan (£29/month)

• 200 checks per month (~15p per check)
• All Starter features
• API access with dedicated API key
• MCP server integration
• Agent Commerce Gateway access (lookup, consensus, quick, full tiers)

4.4 Enterprise Plan (Custom)

• Custom check volume
• Dedicated support
• Custom integrations
• Volume pricing

4.5 Billing

• Monthly subscriptions auto-renew until cancelled
• Payment processed via Stripe
• Prices in GBP, inclusive of VAT where applicable
• Unused credits do not roll over

5. Acceptable Use Policy

5.1 Permitted Use

• Research claims for personal or professional use
• Research and journalism
• Educational purposes

5.2 Prohibited Activities

• Submitting illegal, defamatory, or harmful content
• Attempting to reverse-engineer or bypass our systems
• Automated abuse or scraping
• Reselling or redistributing our services
• Violating others' intellectual property rights

6. API & Developer Usage

6.1 API Access

• API access is available on all plans; the Professional and Enterprise plans include higher volume allowances
• Each API key is tied to a single account and carries your identity and usage quota
• You are responsible for all activity performed using your API key
• API keys must be stored securely — never in client-side code, version control, or logs
• Compromised keys must be revoked immediately via dashboard settings

6.2 Rate Limits & Fair Use

• API requests are subject to rate limits based on your subscription tier
• Concurrent request limits apply per API key (currently 3 simultaneous requests)
• Requests exceeding rate limits will receive HTTP 429 responses
• Sustained high-volume usage beyond plan limits may require an Enterprise agreement

6.3 Agent & Automated Usage

• AI agents and automated systems may use the API under the same terms as human users
• Agent usage via MCP (Model Context Protocol) or direct API calls is permitted within plan limits
• The Agent Commerce Gateway (x402, Skyfire, prepaid credits) provides pay-per-use access for agents without a subscription
• Agent operators are responsible for their agents' compliance with these terms

6.4 Data Retention & Privacy

• Analysis results are retained for the duration of your subscription
• API responses may be cached server-side to improve performance and reduce costs
• Cached results may be served to subsequent requests for the same claim (lookup tier)
• You may request deletion of your data in accordance with our Privacy Policy
• Evidence snippets displayed are extracted from publicly available sources and attributed with URLs

6.5 Redistribution

• You may incorporate Tru8 results into your own applications and services
• Attribution to Tru8 is required when displaying results to end users
• You may not resell raw API access or create a competing evidence research service using Tru8 data
• Signed manifests and verification URLs may be shared publicly to demonstrate evidence provenance

7. Service Limitations & Disclaimers

7.1 AI Limitations

IMPORTANT: Tru8 uses AI and automated systems which may:

• Produce inaccurate or incomplete results
• Miss relevant sources or evidence
• Misinterpret context or nuance

Always verify critical information through independent research.

7.2 No Warranty

Services provided "AS IS" without warranties of:

• Accuracy or completeness
• Fitness for particular purpose
• Uninterrupted availability

7.3 Source Classification

Tru8 classifies sources by tier (primary, reporting, commentary) and type (data, official statement, news reporting, analysis, opinion, academic) to help you understand the evidence landscape. These classifications:

• Are descriptive labels, not quality judgments
• Help organise evidence by origin and function
• Do not constitute Tru8's endorsement or criticism of any publication
• Are subject to periodic review and update

Every source excluded from the evidence display includes a receipt explaining the reason for exclusion (e.g. duplicate content, insufficient text, or irrelevance to the claim under analysis).

8. Intellectual Property

8.1 Our IP

• Tru8 platform, code, design, and branding remain our property
• AI models and algorithms are proprietary

8.2 Your Content

• You retain ownership of content you submit
• You grant us license to process content for analysis
• We may use anonymized data to improve our services

8.3 Analysis Results

• You may use results for personal/professional purposes
• Attribute Tru8 when sharing results publicly

9. Liability Limitations

To the maximum extent permitted by law:

• We are not liable for decisions made based on our results
• Total liability limited to fees paid in past 12 months
• No liability for indirect, consequential, or punitive damages

10. Indemnification

You agree to indemnify Tru8 from claims arising from:

• Your use of the service
• Violation of these terms
• Content you submit

11. Termination

11.1 By You

• Cancel subscription anytime in Settings
• Delete account in Settings → Account
• No refunds for partial months (see Refund Policy)

11.2 By Us

We may suspend or terminate accounts for:

• Violation of these terms
• Fraudulent payment activity
• Abuse of service

12. Dispute Resolution

12.1 Governing Law

These terms are governed by the laws of England and Wales

12.2 Jurisdiction

Disputes will be resolved in the courts of England and Wales

12.3 EU Consumer Rights

EU users retain statutory consumer protection rights

13. Changes to Terms

We may update these terms with 30 days notice via email. Continued use constitutes acceptance.

14. Contact

Company: Trueight Ltd (company number 17090683), trading as Tru8
Email: hello@trueight.com